Get in touch
Contact Us
We are a small team and we read every message. Expect a reply within one business day.
Email support
support@knockr.com.au
For account, billing, and general enquiries
In-platform messaging
Signed-in users can contact support directly from their account settings.
Response time
Monday to Friday, 9 am to 5 pm AEST. We aim to reply within one business day.
Dispute resolution
If you have a dispute with a provider or customer, please contact us with your job reference number. We follow the procedures outlined in our Terms of Service and the Australian Consumer Law.